Open keybox with eKey

To open a keybox using the eKey app on your phone:

  • Open the Supra eKEY app on your phone
  • tap the blue key
  • enter your 4-digit PIN number
  • push up on the bottom of the keybox one time (push it all the way until you see the red light flash)*
  • take your hand away from the box
  • your phone and the keybox will speak to each other through Bluetooth
  • your phone will say Success
  • push up on the bottom of the keybox once more and the key container will fall into your hand

* Do not repeatedly push up on the bottom of the box- doing this will activate a security feature built into the keybox that will lock you out for 10 minutes.

Was this article helpful?
2 out of 2 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Our support hours:
Mon-Thursday - 8:30 am - 7:00 pm Fridays - 8:30 am - 6:00 pm Saturday/Sunday - 9:00 am - 3:00 pm
About SmartMLS
Working with you to make homeownership happen.
Tell Us How We're Doing
Take a minute, let us know or send us a suggestion